Shipping

Christmas & New Year 2024/25 Cut-off Dates.

New Zealand (NZ Couriers):

These dates are a guide only. We will not be liable for items not delivered prior to Christmas, even if they are sent before these dates.

• Business zone address: Monday 23rd December.
• Residential zone address: Friday 20th December.
• Rural zone address: Thursday 19th December.

No packages will be picked up or delivered on the following dates:

• Wednesday 25th & Thursday 26th December.
• Wednesday 1st & Thursday 2nd December. For full details regarding New Zealand Couriers Christmas and New Year operating dates, click here.

International (DHL): Contact here.

International (New Zealand Post): Click here.


Shipping (NZ):

We use New Zealand Couriers for our local package deliveries. You can find their zoned areas with their corresponding delivery targets here.

Delivery targets are guidelines from NZ Couriers only and we do not guarantee that your item will reach its destination within the delivery target. Delivery to and from rural or remote areas may take longer. For the purpose of delivery targets, the day in which a mail item is accepted by us is day zero. Orders placed before 4pm on weekdays are typically processed on the same day.

Shipping (International):

We use New Zealand Post and DHL Express for our international package deliveries. Below you will find the zoned areas with their corresponding delivery targets:

New Zealand Post:

Click here to see NZ Post's list of world zones and their corresponding delivery targets.

You can expect that items sent overseas will usually arrive at their destination within the timeframe specified. Because NZ Post do not directly control all parts of the delivery chain, we cannot guarantee that your items will always reach its destination within the delivery target. Delivery to areas outside major cities, or where your item is dutiable or held in Customs, may take longer. For more information regarding New Zealand Post's World Zones click here.

DHL: Please contact us with your address details for an ETA.

Delivery targets are guidelines from NZ Post & DHL only and we do not guarantee that your item will reach its destination within the delivery target. Delivery to and from rural or remote areas may take longer. For the purpose of delivery targets, the day in which a mail item is accepted by us is day zero. Orders placed before 4pm on weekdays are typically processed on the same day.

If you have any questions with regards to shipping please enquire using the contact page.